IT Support Coordinator

1. Job Description :

In charge and deliver area services to ensure safe, secure, reliable and productive IT servies and solutions to                  business at site

2.Job Responsibilities:

– Coordiante & execute following area services with cross-functions at sites to ensure reliable & secure IT services:       – BCP, DRP, ESG, Cyber Awareness & Respons

– Controls & Operation Tasks related to IT access management, IT computing facilities assessment tools, purchase        requisition, asset reconciliation, independent asset verificaiton etc.

– Support & perform purchase requisition for IT projects, end-user computing, network & telecom services and ad-        hoc requests.

– Identify, lead and execute process & service improvement opportunities at site or in the region/global

– Vendor management. Maintain & manage relationship with local vendors and effectively work with vendor to              improve service on escalated feedback from customers and team

– Provide consult to customers on IT requests and productivity solution offering

– Support productivity solutions adoption/replication and local MoC of new solutions deployment

– Design and coordiante site communicaiton on IT news, productivity tips and solutions offering

– Play the role of Fire Wardens for the specific floor/area. Responsible for the safe evacuation of office occupants in       the event of an emergecy related to the building or during a drill.

3.Primary skill sets:

– Security & Controls

– Infrastructure Business Management (i.e. computing facility, stockroom, asset management)

– IT Process User Support

4.Nice to Have skill sets :

– Procurement Proess & Experienes using SAP

– Requirement Gathering

– Vendor Management

– Change Management

– Business & Industry Understanding

– Lean-Agile practices

5.Soft skill sets :

– Operations Integrity

– Customer Focus

– Strong Coordination Skills & Meticulous

– Communicate Effectively

– Collaborate and Team Player

Skill Set: –

IT Support/ Asses Management/ Cyber Awareness

Min Experience in years: – 2 Years

Max Experience in years: – 7 Years

Recruiters Name (Full Name): – Bharat Nagar

Recruiters contact number: – 6531632420